Rules on Suggestions
- Provide your full name and a valid email address. We will not publish your email address, but we may need to contact you if there is a question.
- Be substantive in your suggestions. Provide depth and balance; include pros and cons where applicable. Give specific examples of your experience to support your suggestion.
- Don’t include confidential or personal information.
- We prefer suggestions based on your own experience.
- Suggestions that include aggressive or inflammatory language will be ignored.
- Suggestions that include misrepresentation will be ignored.
Rules on Complaints
- Provide your full name, a valid email address and a contact number. We will not publish your details, but we may need to contact you if there is a question.
- Don’t include confidential information such as passwords or banking details.
- Please include details of your purchase such as invoice number and items when submitting a complaint.
- Please include your preferred resolution for the complaint.
- Complaints that include aggressive or inflammatory language will be ignored.
- Complaints that include misrepresentation will be ignored.
Suggestions or Complaints
You can use the form below to get in touch with us and submit suggestions or complaints.